Privacy Policy

CyberNovaNet (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (www.cybernovanet.com), contact us, or use our services.

By using our site or services, you consent to the practices described in this policy.

1. Information We Collect

We collect personal and technical information when you interact with us:

✅ Information you provide directly:

• Name, email, phone number, and company details (e.g., when submitting a contact form, requesting a consultation, or corresponding with us).

• Information shared during consultations, service requests, or vendor matching inquiries.

✅ Automatically collected information:

• IP address, browser type, device information, pages visited, and time spent on our site (via analytics tools and cookies).

✅ Third-party data:

• Information from partners or vendors if authorized by you (e.g., to assist with vendor matching or project documentation).

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our services.

• Respond to inquiries and provide requested quotes or consultations.

• Process vendor recommendations and manage service delivery.

• Improve our website and service offerings.

• Ensure the security and integrity of our systems.

• Send administrative communications (e.g., confirmations, updates).

We do not sell or rent your personal information.

3. Sharing Your Information

We may share your information only as necessary:

• With trusted vendors or partners to fulfill service requests (e.g., cabling contractors, hardware suppliers).

• With service providers who assist with operations (e.g., IT infrastructure, website hosting, analytics).

• To comply with legal obligations or protect rights, safety, or property.

All partners and vendors are expected to maintain confidentiality and use your data only for specified purposes.

4. Data Retention

We retain personal information only as long as necessary for the purposes set out in this policy, including legal, accounting, or reporting requirements.

5. Your Rights

If you are located in Ontario or elsewhere in Canada, you have the right to:

• Request access to the personal information we hold about you.

• Request corrections to inaccuracies.

• Withdraw consent where we rely on it.

• Request deletion of your information where legally permitted.

To exercise these rights, contact us at contact@cybernovanet.com.

6. Cookies & Analytics

Our website uses cookies and similar technologies to enhance functionality and analyze site usage. You can adjust your browser settings to decline cookies, but this may affect certain site features.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, or misuse. This includes encrypted communications, secure servers, and access controls.

8. Links to Other Sites

Our website may link to third-party sites (e.g., vendor partners). We are not responsible for their privacy practices. Please review their policies before providing personal information.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Effective Date.” We encourage you to review it periodically.

10. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact:

CyberNovaNet
Email: contact@cybernovanet.com
Phone: 416-315-5740
Website: www.cybernovanet.com